Returns & Exchanges
At EDT, we want you to be completely satisfied with your beauty experience, which is why we offer a 30-day return window for products in their original, unopened condition. Due to hygiene standards, used or opened items cannot be accepted for return unless they are defective.
Initiate Your Request
Log in to your account and navigate to your order history to select the items you wish to return and receive a prepaid shipping label.
Secure the Package
Place the unused items back into their original packaging, ensuring all protective seals are intact to qualify for a full refund.
Ship to EDT
Affix the provided return label to your package and drop it off at any authorized carrier location within 7 days of starting the request.
Receive Your Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing